WaiterPilot is an AI waiter for restaurants. Guests scan the QR code on their table, ask about your menu and order by chat in their own language. The order lands on your staff board, and your team takes it from there.
No tax is added to the price.
Every order follows the same five steps, and a person on your team confirms the first order at each table.
The guest scans the QR code on the table. Your menu opens in the phone's browser. No app, no sign-up.
They ask questions in their own words and get answers from your menu. WaiterPilot asks about the choices a dish needs, like the side or how it's cooked.
The guest checks the order card and taps Confirm. Nothing reaches your team before that.
The ticket appears on your board as Awaiting staff. Your team confirms it and it moves to In kitchen. Later orders from that table can go straight to the kitchen.
Staff mark the dish Served when it reaches the table. The guest sees each step on their phone.
Guests write in their own language and WaiterPilot answers in it. Your team still sees each dish by its menu name.
We have tested the chat in English, Arabic (several dialects) and Spanish, and it answers most other languages too. Arabic replies can use your own dialect, such as Jordanian, Egyptian or Gulf. The buttons on the guest screen are in English or Arabic, and notes such as "no onions" go on the ticket as the request was taken, not translated.
How multilingual ordering worksKnowing the limits up front saves you a bad surprise on a busy night.
Orders appear on the WaiterPilot board and kitchen screen. Your team rings the sale up in your own till.
Guests see the bill and can split it, then pay the way they pay today.
It answers from the menu information you give it. Your staff have the final say on every allergy question.
It works alongside your printed menu and frees servers from taking orders, so they can look after guests.
Software that takes table orders by chat. Guests ask about the menu and order on their own phone; your staff still make and serve the food.
No. They scan the QR code on the table and the menu opens in their phone's browser. There is no account and no sign-up.
Setup is free and the first 30 days are free. After that it is $200 per location per month, with no contract and 0% commission on your orders. No tax is added.
It works alongside it, not inside it. WaiterPilot has no POS or printer connection, so your team enters the sale in your till as they do today.
Guests chat in their own language. We have tested English, Arabic (several dialects) and Spanish, and it answers most other languages too. The guest screen's buttons are in English or Arabic, and dish names show as written on your menu.
Most restaurants are live within two weeks of the first call. Send us your menu as a PDF or photos; we load it, you check it before going live, and we print your QR cards and train your staff. There is no hardware to buy.
WaiterPilot Research
Pick by the job: POS order-and-pay if guests pay by phone, a QR menu to read, tablets for a device per table, an AI waiter to order by chat in their language.
8 min read
WaiterPilot Operations
Yes. Orders go to a staff board and kitchen screen, and staff ring the sale into their own till. What that costs you, who it suits and who should skip it.
8 min read
WaiterPilot Research
Barely. The best peer-reviewed study found about 1% more per check and 10% shorter meals. The 20-30% claims trace to a hypothetical and vendor marketing.
7 min read
Try a sample order now, or book a 20-minute demo and we'll run it on a dish from your menu.
Questions first? Write to [email protected] or call 1-866-767-7782.